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Current Group Members Include:
- Best Buy
- Blue Cross Blue Shield
- CA
- Charles Schwab
- Cox
- Disney Cruises & Disney Institute
- Go Daddy.com
- Gulstream
- John Wiley & Sons
- Oracle
- Sabre Holdings
- SunTrust Bank
- Wells Fargo
- Yum! Brands, Inc.
Note: We also have many medium and small business members, we just mention some of the larger companies for ease of recognition.
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"It's very valuable to go outside your own industry to look at the skills and value-added processes from other areas, to see what people in other industries are doing, and how they're doing it, to apply to your own industry. If people just pick their heads up and look into other companies, there's a lot that you can adopt."
— Dennis Deering, V.P. Global Service
Operations Planning & Support,
Diebold, Inc.
View article The New Face of Service
Dennis Deering distills customer satisfaction to one simple formula.
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